GDPR for Jubilee College

General Data Protection Regulation (GDPR)

This tells you what personal information Jubilee College and its students hold and why, and what your rights are.

School Name: Jubilee College

Address: 9 St Johns Road, Hythe, Kent, CT21 4BE

Telephone No: 07801 332301

Email Address: david.wayte@jubileecollege.com

Data Controller Contact Details:  same as school details.

Generic terms – We / Us / Our = Jubilee College and its students.

The Purpose of Processing Client Data

We hold and use client data in order to provide you with the best possible treatment options, support and advice.  We may also need to share some information with tutors and the Awarding Organisation Agored Cymru as outlined below.

Lawful Basis for Holding and Using Client Information

The lawful basis under which We hold and use for information is for legitimate interests i.e.  requirement to retain the information in order to provide you with the most appropriate treatment options and advice as part of my case studies.

As we hold special category data (i.e. health related information), the ‘Additional Condition’ under which we hold and use this information, is to enable Us to fulfil our role as a health care practitioner bound under the Association of Reflexologists (AoR) Confidentiality as defined in the AoR Code of Practice and Ethics.

The Information We Hold and What We Do With It

In order to give professional reflexology treatments as part of our case studies, we will need to gather and keep potentially sensitive information about your health. We will only use this for informing reflexology treatments, any advice we give as a result of your treatment, in discussion with the students tutor as part of my learning, and to generate an anonymised case study as required for my course. The information to be held is:

• Your contact details
• Medical history and other health-related information
• Treatment details and related notes
• Reflective practice – my thoughts on how the treatments are progressing

We may contact you by email, phone or text in relation to:

• Appointment times                                                                                            
• Reflexology information or information related to your health

We will NOT share your information with anyone else (other than within our own practice, with my tutor and any examiner, moderator or verifier as required by my course, or as required for legal process) without explaining why it is necessary and getting your explicit consent – see below.

As the student is treating you as a case study, they have to share certain details with their tutor. The information to be shared with the tutor could include:

• Medical history and other health-related information
• Treatment details and related notes
• Reflective practice – notes on how I felt the treatments went

We will be required to keep this information for three years as required by the Awarding Body.

We will keep your information for the following periods in line with the lawful basis listed: claims occurring insurance records to be kept for 7 years after last treatment and children’s records to be kept until the child is 25 or if 17 when treated, then 26.

Protecting Your Personal Data

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. We will contact you using the contact preferences you have given them.

Your Rights

GDPR gives you the following rights:

• The right to be informed: to know how your information will be held and used

• The right of access: to see your practitioner’s records of your personal information, so you know what is held about you and can verify it

• The right to rectification: to tell your practitioner to make changes to your personal information if it is incorrect or incomplete

• The right to erasure: for you to request your practitioner to erase any information they hold about you

• The right to restrict processing of personal data: you have the right to request limits on how your practitioner uses your personal information

• The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems

• The right to object: to be able to tell your practitioner you don’t want them to use certain parts of your information, or only to use it for certain purposes

• Rights in relation to automated decision-making and profiling

• The right to lodge a complaint with the information commissioner’s office: if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of these rights, please use the contact details given above. If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at www.ico.org.uk

Practitioner’s Rights

Your student practitioner has to keep the records of your treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.

Your student practitioner can move records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.

Training Notification

Jubilee College runs Reflexology CPD (Continual Professinoal Development) courses Internationally and across the UK. If you would like to be kept up to date with information on new dates for Reflexology CPD courses in your area, please do sign up for our newsletters.

Apologies for the numerous options - but to ensure we only send you a newsletter with information about what is on in your area, we have links for the following areas. Please choose the area you are most interested in (you can sign up for more than one area if you wish) and you will be added to the appropriate mail list.

If your country/area is not listed - do please send an e-mail to david.wayte@jubileecollege.com and we will get right on it :-)

United Kingdom and Republic of Ireland

 CANADA

USA STATES

Please be assured, we do not share your information with anyone else and will not SPAM you with mail about anything unconnected to Reflexology CPD in your area.

Thank you for booking with us

You have booked a course with Jubilee College and the tutor of your chosen venue will be shortly sending you an e-mail confirming your place.
As a reminder, Jubilee College is a cooperative of self employed tutors who have chosen to group together to provide the best support for their students.
You have booked directly with the tutor of your selected venue.

If you need to contact David Wayte (principal of Jubilee College), his details are:

David Wayte
Hunters Moon
9 St Johns Road
Hythe
Kent
CT21 4BE

Tel:  07801 332301

Email: david.wayte@jubileecollege.com 

We would encourage you to print this page, so you have a record of David's contact details, should you need to contact him in the future.

Contact Information

We have 13 teaching venues. Select the venue you are interested in studying at and feel free to contact the course tutor directly:

LEEDS - Karen Smith - Main Course Tutor

Tel - 07932 088168
Email - karen.smith@jubileecollege.com

SHEFFIELD - Katy Wayne - Main Course Tutor

Tel - 07813 656568
E-mail  - katy@jubileecollege.com

NOTTINGHAM - Kate Smith - Main Course Tutor

Tel - 07561 288084
E-mail - kate@jubileecollege.com 

LINCOLN - Sally Dungworth - Main Course Tutor

Tel - 07989 473563
E-mail - sally@jubileecollege.com 

LEICESTER & MILTON KEYNES - Jennifer Taylor - Main Course Tutor

Tel - 07730 593181
E-mail - jen@jubileecollege.com

OXFORD - Charlotte Valler - Main Course Tutor

Tel - 07748 176193
E-mail - Charlotte.Valler@jubileecollege.com

CAMBRIDGE & PETERBOROUGH - Caroline Knight - Main Course Tutor

Tel - 07930 289477
E-mail - caroline.knight@jubileecollege.com

BRENTWOOD - Amanda Clements - Main Course Tutor

Tel - 07837 403277
E-mail - amanda.clements@jubileecollege.com 

CENTRAL LONDON & BRANDS HATCH (Kent) - David Wayte - College Principal

Tel 07801 332301
Email - david.wayte@jubileecollege.com

ARUNDEL - Tammy Copping - Main Course Tutor

Tel 07505 106471
Email - tammy@jubileecollege.com 

Head Office:

Jubilee College
Hunters Moon
9 St Johns Road
Hythe
Kent
CT21 4BE

Tel 07801 332301

Sign up for our CPD Newsletter here

Melanie Thompson

Melanie Thompson (BPharm, PGCE, QTLS, PRM, MAR, CNHC, MFHT, ITEC, VTCT) is the Principal for our sister school, Lotus Holistic Academy. Melanie is a Reflexologist, Massage therapist, Reiki practitioner and fully qualified tutor.

Melanie was a pharmacist for 18 years, and did this full-time prior to having children, and part-time after their birth. She has now re-trained in complementary therapies, which she practices in the Huddersfield and Holmfirth areas to fit around her family life.

Melanie previously worked as an assessor and found it to be rewarding, to support learners achieving a qualification, so decided to make the logical step and train as a teacher. Having been trained in Reflexology by David at Jubilee College and enjoyed it so much that when starting teaching she decided to come back home and join the team at Jubilee.

Since doing her initial Reflexology Diploma, she has done CPD courses in Maternity Reflexology, Finger Free Reflexology, Auricular Reflexology and Aromatherapy for the feet, amongst many other further courses in complementary therapies. She has been personally trained by Dr Peter Mackereth in Adapting Reflexology for Palliative Care and also trained in NO HANDS® Massage by Gerry Pyves (the founder of NO HANDS® Massage), which also incorporates a reflex treatment.  More recently she has qualified as a Clinical Aromatherapist (at Level 4) with Rosewood College of Aromatherapy (www.rosewoodcollege.com) and is now a member of the International Federation of Aromatherapists (IFA).

"I love being a therapist and to see the benefits we can bring to our clients through our treatments, so I want to train others to share in this rewarding career. I hope you enjoy your training and find it as fantastic a treatment and career as I do."